Privacy Policy

What User Identification Data Do We Collect?

  • User Names: To personalize your experience and interactions on Alō Index.
  • User Email Addresses: We use this to create and manage your Alō Index account, send you notifications, and for authentication.
  • Company Phone Numbers: To facilitate communication between Alō Index and participating hotels.

How Do We Use This Data?

  • Personalization: To greet you by name and tailor communications.
  • Account Creation and Management: To provide you with a seamless experience on our platform.
  • Communication: To keep you informed about updates, changes, or promotions related to Alō Index.
  • Improvements: To better tailor our services and provide a more personalized experience.

Where Do We Store This Data?

All data is stored securely on Amazon AWS, which employs state-of-the-art security measures to ensure your data's safety.

How Long Do We Keep This Data?

We retain your data for as long as your account is active or as needed to provide you with our services. If you wish to delete your account or request that we no longer use your data, please contact us.

Your GDPR Rights

  • Access: You have the right to request a copy of the data we hold about you.
  • Rectification: You can request corrections to any inaccurate or incomplete data about you.
  • Deletion: You can request the deletion of your data, under certain conditions.
  • Restriction: You can ask us to restrict the processing of your data, under certain conditions.
  • Data Portability: You can request the transfer of your data to another organization or directly to you.
  • Objection: You can object to our processing of your data, under certain conditions.
  • Automated Decisions: You have the right to object to decisions based solely on automated processing.
  • Withdraw Consent: You can withdraw any consent you've provided for specific processing at any time.

If you believe that any personal data we are holding about you is incorrect or incomplete, please write to or email us using the provided contact. We will promptly correct any data found to be incorrect.

Changes to our privacy policy will be updated here, so please review periodically.


If you have any questions about our use of your data or your rights, please contact our Data Protection Officer.